What is your shipping policy?
Enjoy FREE SHIPPING on all orders over $50 within Canada, and orders over $75 in the USA. We're happy to offer international shipping.
Orders shipped through Canada Post.
Orders shipped within 5-8 business days.
Is your tea refundable?
Tea is not refundable and not exchangeable as it is a food product. For returns and exchanges on tea ware and accessories please contact us.
How can I carry Ernst & Elsie Tea at my store?
Please contact us regarding having Ernst & Elsie Tea at your location.
Any other questions?
Please reach out anytime to us, we are more than happy to help!